Privacy Policy

This legal text provides details on how we collect and process your personal data through the use of our website www.generaciondentalclinic.com, including any information you may provide to us through the site when submitting your data via the forms enabled for this purpose.By providing us with your data, we inform you that our services are not available to individuals who are legally prohibited from giving consent. Therefore, by submitting the forms, you guarantee that you have the necessary capacity to provide consent.Below, we inform you about the data protection policy of: Odontología Avanzada Fernández-Baca, S.L.P

1. Data Controller

Contact details of the data controller: Odontología Avanzada Fernández-Baca, S.L.P, with CIF: B01854520 and registered address at Plaza de la Marina, 2 2º Centro, 29015 Málaga, Spain. Phone: +34 635 04 27 24 We have a Data Protection Officer, who can be contacted at: dpo@generaciondentalclinic.comRegistered in the Commercial Registry of Málaga, Volume 5968, Book 4875, Folio 14, Section 8, Page MA157086, I/A 1. Odontología Avanzada Fernández-Baca, S.L.P is responsible for your data (hereinafter referred to as «we» or «our»).

2. What Data Do We Collect?

The General Data Protection Regulation (GDPR) defines personal data as any information about an identified or identifiable individual, meaning any information capable of identifying a person. This does not include anonymous or statistical data.Personal data collected directly from the data subject will be processed confidentially and incorporated into the relevant processing activities owned by Odontología Avanzada Fernández-Baca, S.L.P.On our website, we may process the following types of personal data:
  • Identity Data: Name, surname, and username.
  • Personal Characteristics Data: Date of birth, gender, nationality.
  • Social Circumstances Data: Hobbies, lifestyle, marital status.
  • Contact Data: Email or billing address.
  • Financial Data: Bank details and other purchase-related information.
  • Technical Data: Login data, IP addresses, browser type and version, time zone settings, operating system, browser plugin types and versions, and any other technology used on devices accessing our website.
  • Profile Data: Username and password, purchases made, comments, and survey responses.
  • Usage Data: Information on how you use our website, products, and services.
  • Marketing and Communications Data: Preferences for receiving marketing communications from us and preferred communication methods.
We do not collect any data related to special categories of personal data (such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health data, genetic or biometric data).If we are required to collect personal data by law or as part of our contractual terms and you refuse to provide it, we may not be able to fulfill the contract or provide the service, and you should notify us in advance.

3. How Do We Collect Your Personal Data?

We collect personal data through:
  • Our website forms, contact emails, phone, or postal mail, when you:
    • Request information about our services.
    • Hire our services.
    • Request quotes.
  • Automated technologies or interactions: On our website, we may automatically collect technical data about your device, browsing actions, and usage patterns through cookies or similar technologies. For more information, you can check our Cookies Policy [here].
  • Third parties:
    • Google: Analytical data or search data (outside the European Union).

4. Purpose and Legal Basis for Using Your Data

The most common uses of your personal data include:
  • For the execution of a contract between Odontología Avanzada Fernández-Baca, S.L.P and you.
  • When you provide your consent for the processing of your data.
  • When necessary to comply with a legal or regulatory obligation.
  • When necessary for our legitimate interest or that of a third party.
You may withdraw your consent at any time by sending an email to dpo@generaciondentalclinic.com or referring to the section on exercising your rights below.Below, we provide a table outlining the ways in which we use your personal data, the legal basis for its use, and the types of personal data we process. We may process personal data for additional legal reasons, and if you need further details, you can contact us at dpo@generaciondentalclinic.com.
FormPurposeType of DataLegal Basis for Processing
ContactThe purpose is to manage contacts and information requests received via the website.– Name
– Email
– Phone		Consent of the data subject (Art. 6.1.a GDPR)

Pre-contractual measures (Art. 6.1.b GDPR)

Processing is necessary for the satisfaction of legitimate interests pursued by the data controller (Art. 6.1.f GDPR)
AppointmentsThe purpose is to manage appointments through the website.– Name
– Surname
– Email
– Phone		Consent of the data subject (Art. 6.1.a GDPR)

Processing necessary for compliance with a legal obligation applicable to the data controller (Art. 6.1.c GDPR)

Processing necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures at the request of the data subject (Art. 6.1.b GDPR)

Processing is necessary for the satisfaction of legitimate interests pursued by the data controller (Art. 6.1.f GDPR)
Purpose: We will only use your data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason. In such a case, we will notify you beforehand so that you are informed of the legal basis for its processing, provided that the new purpose is compatible with the original one.

5. How Long Will We Retain Your Data?

Your data will be retained for as long as necessary to fulfill the purpose for which it was collected and to determine any possible liabilities arising from that purpose and data processing. The applicable regulations regarding retention periods will be observed in relation to this processing.

6. Minors

Odontología Avanzada Fernández-Baca, S.L.P does not authorize individuals under the age of 14 to provide their personal data through the means available on this website (such as completing web forms for service requests, contact inquiries, or sending emails). Therefore, individuals providing personal data through these means formally declare that they are over 14 years old, and Odontología Avanzada Fernández-Baca, S.L.P is exempt from any liability for non-compliance with this requirement.If your child, under the established age limit, has provided personal information to Odontología Avanzada Fernández-Baca, S.L.P, please contact us to request the exercise of the applicable rights.In cases where the services offered by Odontología Avanzada Fernández-Baca, S.L.P are intended for children under 14, mechanisms will be put in place to obtain authorization from the parents or legal guardians of the minor.

7. Exercising Data Protection Rights

How to exercise these rights? Users may send a request to the registered office of Odontología Avanzada Fernández-Baca, S.L.P or via email at dpo@generaciondentalclinic.com, including a copy of their ID card or another similar identification document, to exercise the following rights:
  • Access your personal data: You may ask Odontología Avanzada Fernández-Baca, S.L.P whether your data is being used.
  • Request its rectification if incorrect or exercise the right to erasure (right to be forgotten).
  • Request the restriction of processing, in which case your data will only be retained for the establishment, exercise, or defense of legal claims.
  • Object to processing: Odontología Avanzada Fernández-Baca, S.L.P will cease processing your data as instructed, unless there are legitimate reasons or the processing is necessary for legal claims.
  • Data portability: If you wish for your data to be processed by another entity, Odontología Avanzada Fernández-Baca, S.L.P will provide the necessary data portability to the new data controller.
You may use the forms provided by the Spanish Data Protection Agency (AEPD) to exercise these rights: [Here]Filing a complaint with the DPO or AEPD: If you believe there is an issue with the way Odontología Avanzada Fernández-Baca, S.L.P is processing your data, you may first submit your complaint to the Data Protection Officer (DPO), who will mediate for a proper resolution: If the issue cannot be resolved, you may always file a complaint with the relevant supervisory authority, which in Spain is the Spanish Data Protection Agency (AEPD).We may request specific information to help confirm your identity and ensure your right to access your personal data (or exercise any of the rights mentioned above). This security measure ensures that personal data is not disclosed to any unauthorized individual.All requests will be processed within the legally established period of one month. However, if your request is particularly complex, it may take longer, in which case we will notify you and keep you updated.

8. Data Disclosure: Service Provision

In the course of our work, we may need assistance from third parties who will only process the data to provide the contracted service. These third parties are subject to appropriate measures to ensure your rights, including:
  • Service providers offering IT systems administration and technology services.
  • Professional advisors, including lawyers, auditors, and insurers providing banking, legal, insurance, and accounting consultancy services.
All data processors to whom we transfer your data will uphold the security of your personal data and process it in compliance with the GDPR.We only allow such data processors to process your data for specified purposes and in accordance with our instructions. However, in the interest of transparency, you may request a list of the companies providing services to us by emailing: dpo@generaciondentalclinic.com.

9. Data Security

We have implemented appropriate security measures to prevent accidental loss, unauthorized access, use, modification, or disclosure of your personal data. Additionally, access to your data is restricted to employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data according to our instructions and are bound by confidentiality obligations.We have established procedures to handle any suspected personal data breaches and will notify you and the supervisory authority in case of an incident, as required under Articles 33 and 34 of the GDPR.